Terms of Service

Regarding the use of posted information Onyo Day Music Day (hereinafter referred to as the "Company") takes great care when posting information on this site. However, our company does not guarantee the accuracy, completeness, or usefulness of the information obtained through the use of this site. Furthermore, the Company shall not be held responsible for any damage or failure caused by such information, regardless of the reason.

Regarding the operation of this site, the operation of this site may be interrupted, discontinued, or the contents may be changed without prior notice. Additionally, you may not be able to use this site properly due to communication environment, computer conditions, or other reasons. Our company will not be held responsible for any damage or failure caused by this, regardless of the reason.

The copyrights to copyrighted materials such as text, images, video, and audio (hereinafter collectively referred to as "content") displayed on this site belong to our company.

The content of this site may only be used as permitted by copyright law. If you wish to use the content for any other purpose, please contact us in advance to obtain permission.

Trademark rights

The rights to our trademarks, logo marks, and trade names (hereinafter collectively referred to as "trademarks") displayed on this site belong to our company. Regarding the use of trademarks, unless permitted by trademark law, please contact us in advance to obtain permission.

Link

When setting this site as a link destination, please clearly indicate that it is this site. However, we may refuse to set up links from sites that damage our credibility. The contents of third party sites other than our company that link to this site (hereinafter referred to as "linked sites") are managed under the responsibility of each third party, and are not managed by our company. It's not what's underneath. We are not responsible for the content of linked sites or for any damage caused by using them.

Governing Law

The use of this site and the interpretation and application of the terms of use shall be in accordance with the laws of Japan. Furthermore, all disputes related to the use of this site shall be subject to the exclusive jurisdiction of the Tokyo District Court of first instance.

For inquiries regarding this site, links, etc., please contact us.

Article 1: (Membership)

Everyone who uses this service shall sign up and use this service after agreeing to these terms.

In addition, separate from these Terms, we may establish individual Terms at any time at our discretion, and such Individual Terms and Conditions together with these Terms constitute one Agreement.

Therefore, in order to use this service, you must agree to all of these terms. In the event that there is a conflict between these Terms and the Individual Terms, the Individual Terms shall take precedence, and these Terms and the Individual Terms shall apply simultaneously to other parts.

Our company may change these Terms without prior consent. If these Terms are changed, all matters related to the Service will be subject to the changed Terms.

Article 2 (Member Registration)

To register as a member, you must enter information about yourself in the designated registration form. You will not make false declarations or incomplete registrations such as errors or omissions at your own risk.

Members may only have one account per person, and registration of multiple accounts is prohibited. If registration of multiple accounts by the same person is permitted, our company may suspend the use of this service or cancel the registration of the relevant member without prior notice. The Company shall not be held responsible for any damage suffered by Members as a result of this measure.

A third party other than the person himself/herself cannot register as a member on his/her behalf.

If a person wishing to register as a member is a minor, the consent of a parent or guardian must be obtained, and any request for purchase cancellation, return, or refund on the basis of being a minor will not be accepted.

If any of the following items is found to apply, we may not approve your membership registration. In addition, even if it is found that this applies after you have started using this service after receiving approval at the time of membership registration, we may suspend use of this service or cancel your registration.

If you have been forcibly suspended from using this service or canceled your membership registration in the past If you have failed to pay for this service in the past

If you have applied for a refund or refusal of payment for usage fees for this service in the past via your payment processing company or credit card company

If you have acted in the past to obstruct or hinder the operation of this service

If the registration information is false, incorrect, or incomplete.

If you register as a minor and it turns out that you do not have parental consent.

If you violate the terms of use, etc.

If the credit card authorization number cannot be confirmed

In addition, if you are determined to be unsuitable as a member based on the terms of use, etc.

Article 3: (Account Management)

After approval of membership registration, our company will provide the member with a user ID and password (hereinafter referred to as ID, etc.). Members are responsible for the security of their IDs, etc., and are obligated to change their passwords regularly for security reasons.We will not be responsible for any damage caused by neglecting this obligation. shall not be held responsible.

Members may not allow third parties to use their membership qualifications, IDs, etc., nor may they lend, transfer, buy, sell, pawn, etc.

Our company considers the user to be the user if the combination of registered user ID and password matches, and the member shall assume full responsibility for its use. Furthermore, our company will not be held responsible for any damage caused by the unauthorized use of IDs, etc., and if the scope of the damage extends to our company, the member shall not be liable to our company. shall compensate for such damages.

If there is a change in the registered information, the member must promptly modify the registered information from his/her registered information management screen (hereinafter referred to as "My Page"). Our company assumes no responsibility for any damage caused by the user's own negligence during the prescribed procedures. Additionally, depending on the order processing progress, payment method, etc., payment and shipping may be performed based on the information before the change. We will not be held responsible for any inconvenience or damage that may occur as a result. Members may cancel their membership at any time by following the prescribed procedures on My Page, except in cases where purchased products remain unshipped at our distribution center. Therefore, if the purchased item has not arrived, you will need to cancel your membership after confirming that the item has arrived. Additionally, if the death of a member is confirmed by our company, the member will be deemed to have withdrawn from membership and will no longer be able to use their ID, etc.

Article 4: (Handling of personal information)

Our company uses personal information as defined in the privacy policy for the following purposes.

Management of member information and order information

Billing for product sales proceeds and various fees

Shipping of products

Information on important site management announcements, product promotions, and various campaigns

Sending email newsletters, etc.

Conducting surveys, etc.

Granting points, coupons, etc.

Responses to various confirmation communications and inquiries

Statistical research and data analysis

Provision of information useful to members, such as marketing analysis for the purpose of improving and improving product development and other services by third-party partner companies designated by the Company, as well as notifications of various campaigns and new products, etc.

Provision method: Sending documents, electronic or electromagnetic methods, etc. (However, it is possible to stop providing personal information to third parties at the request of the individual.)

Other purposes similar to or closely related to each of the above purposes

Our company will not provide or disclose personal information in a state where individuals can be identified without their consent to third parties not listed in the purpose of use in the preceding paragraph, unless permitted by laws and regulations.

However, in the following cases, the information specified in the preceding paragraph as personal information may be provided to a third party by sending documents or by electronic or electromagnetic methods.

When it becomes necessary to disclose to a business operator involved in payment payments When it is necessary for the shipping of products and customs clearance procedures

When disclosing membership registration status and sales information to business partner companies determined by our company for the purpose of improving various services

When all or part of the service work is outsourced to a third party

When disclosing to the successor of the business in the event of business succession due to company merger, business transfer, or other reasons When permitted by the Personal Information Protection Act or other laws and regulations

In response to a request from a member, the Company will stop providing personal information to third parties as described in the preceding paragraph (except in the cases of (1), (2), and (6) in the preceding paragraph).

Our company uses cookies for the purpose of authenticating users as members on this service, understanding members' access history and recording usage contents, and providing better services, and also collects the following information: To do.

・IP address of the user accessing our server

・If accessed using a mobile phone, ID information unique to the device

Article 5: (Suspension/Cancellation of Membership)

If any of the following events are confirmed, the Company may suspend the use of the Service or cancel the registration of the relevant member without prior notice. Please note that our company will not be held responsible for any damage caused to members as a result of this measure.

If you do not pay the usage fee by the specified date

In case of unauthorized use of ID etc. or unauthorized use by a third party

If you request a refund or refusal of payment via your payment processing company or credit card company

Fraudulent acts using this service

Violation of Terms of Use, etc.

Violation of laws and regulations

If you receive administrative punishment

If it is recognized or suspected that there is a relationship with anti-social forces

If you fail to enter your password a certain number of times (to protect members' personal information)

If you have not accessed this site within the period specified by our company

In addition, if our company determines that you are ineligible as a member

Article 6 (Changes to notification matters, etc.)

If there are any changes to the matters reported to the Company when applying for membership, the member shall notify the Company without delay in the prescribed format.

Notices from the Company shall be deemed to have arrived at the time when they should normally reach the member by sending them to the contact information based on the notification items registered with the Company.

Article 7 (Withdrawal)

Members may withdraw from membership by following the procedures prescribed by the Company.

If a member dies, the Company will assume that the member has withdrawn from membership at that point, and the member ID and password will no longer be available.

Article 8: (Service content)

This service allows us to sell products, services, etc. (hereinafter collectively referred to as "Products") entrusted to us by members to sellers on Internet auction sites in Japan or the United States or online shops (hereinafter referred to as "Products") designated by Members. This is a service in which products are purchased on behalf of a member (hereinafter referred to as a "seller") and delivered to the address specified by the member as the delivery destination for the product.

Members must subscribe to a product guarantee plan when using this service.
Product warranty plan:

- Non-delivery or shortage of products due to fraud or seller circumstances, loss during domestic delivery

・We will compensate you in full for any damage.

・We will inspect the delivered product to see if it differs from the product information at the time of order.

・Verification of the authenticity of branded products, operation confirmation of mechanical products, and confirmation of stains, dirt, dents, fraying, scratches, fading, folds, and chips on used products are not performed during product inspection and are therefore not covered by compensation.

-The product will be packed and shipped to prevent damage.

・Refunds or exchanges will only be made for defects such as damage or shortage of the arrived product for which a declaration compensation application is received within 7 days after the product arrives.

・In order to apply for compensation, the following information 1 to 5 must be provided.

Proof of damage report submission (reception number, receipt capture image, etc.)

Images showing the outer box, product damage, and packaging status

Shipping tracking number

Damaged item number

A brief description of the situation

・Members must submit a damage report to the delivery company in the country/region of delivery within 7 days of receiving the damaged product and receive proof of the damage.

・Members agree to return the products for which they have applied for compensation within one week from the date of sending the return request email from our company.

・We will not compensate for incorrect orders that occur due to discrepancies, omissions, or ambiguous expressions in the description of the product the member wishes to purchase that the member notifies us about.

- If customs clearance is not possible, compensation will not be provided.

・Taxes such as customs duties are not eligible for refund.

・In the event of a refund, the refund will be made in MD points regardless of the payment method. (Currently not applicable until July 2023) MD USA/eBay will refund the original payment method. (Currently not applicable until July 2023)

In the event that the product is found to be counterfeit after the product arrives, or if it is suspected that the product is counterfeit, or if the mechanical product malfunctions, our company will not be responsible for any compensation for the product price, etc., and the member will be responsible for any damages. You agree that you will not request any compensation from us.

Business hours for order processing are from 9:00 a.m. to 6:00 p.m. Japan time (including Saturdays, Sundays, and holidays). Additionally, purchases by members may be made outside of business hours. The business hours of the distribution center are as follows.

Japan: 9:00 a.m. to 6:00 p.m. (Japan time), excluding weekends and holidays

The business hours of the Customer Service Center are from 9:00 a.m. to 6:00 p.m. (Japan time), excluding weekends and holidays.

Inquiries regarding purchases from members will only be accepted during business hours on business days.

Our company is solely responsible for the purchase agency and delivery of the product, and is not involved in or responsible for the content and quality of the product, procedures such as customs declaration, or costs such as customs duties that occur in the destination country. I assume that.

Each destination country/region may have import regulations, and in addition to the fees for this service, you may be required to pay specific taxes such as customs duties in the destination country/region. Our company is not involved in customs declarations in any way, so if import approval is required in the destination country/region for the products you plan to purchase, please be sure to obtain these documents. Members shall be required to conduct prior confirmation with the local authorities of the destination country before using this service.

The Company shall not be liable for any damages or customs duties incurred by the Member due to failure to check the preceding paragraph or violation of laws and regulations, and shall not accept returns or refunds for the product. In addition, if the scope of the damage extends to our company, the member shall be responsible for compensating for the damage. Additionally, if it is determined that customs clearance procedures or payment of duties are required after purchasing a product, the member shall carry out the procedures with the local authorities.

Article 9: (Purchase of products)

Regarding the purchase of a product requested by a member, a sales contract will be established between the Company and the member when the member is notified that the bidding process or payment process for the product has been successfully completed.

However, if we confirm at the time of ordering or product delivery that the purchase of a product stipulated in Article 13 of the Terms of Use or a similar inappropriate product was made due to a member's violation or negligence, we will not be able to purchase or ship the product overseas. may be refused. We may decide whether or not to purchase a product at our discretion, taking into consideration the terms of use, laws and regulations, public order and morals, and other circumstances.

If the price of a product is significantly erroneously displayed compared to the general market price due to a system linkage problem or other reason, we reserve the right to cancel the order for the product.

All product purchases through this service will be made under our company's name, and no purchases will be made under the member's name. Therefore, members are prohibited from making any direct contact with product sellers. In addition, if there is an identity verification procedure when using tickets or admission tickets purchased from our company, excluding cases where the seller provides a service to change the purchaser's name to the name of a third party. , it may be invalidated as identity verification cannot be performed. Since we do not accept the provision of identification documents or copies of identification documents from sellers, members are obligated to confirm whether the product requires identity verification before purchasing. Masu. Please note that our company will not be liable for any damages if the product is purchased incorrectly due to failure to check the purchase conditions in advance, or if the product cannot be used due to inability to verify the user's identity when using the product in Japan or the United States. .

If you purchase a product that includes a service in which the purchaser's name is printed, engraved, or handwritten on the product, the seller may provide an optional service to change the purchaser's name to the name of a third party, such as the member's name. Unless otherwise specified, the member acknowledges that the optional service will be waived or the product will be delivered with the name used by the company.

Proxy bidding in auctions in this service is based on the bid amount set by the member, so there is no guarantee of a successful bid. In order to increase the probability of winning a bid, Members shall set a sufficient maximum bid amount.

In an auction, a bid made by a third party that exceeds the member's bid may be deleted by the seller for some reason before the auction ends, and the member may become the highest bidder again and be able to win the bid. The member acknowledges that, and the member is obligated to purchase the winning bid item. If the member returns to be the highest bidder, our customer service will notify you within 3 days that you will be asked to approve the request for the winning bid amount using the same payment method as the one used at the time of bidding. If there is no reply approving the request or if the member wishes to cancel the successful bid, the member must pay the higher of 30% of the successful bid amount or the minimum amount of 2,000 yen as a cancellation fee. You agree to this.

However, there are no advance bids on eBay auctions.

In order to prevent erroneous orders, members must notify us of the exact product name, product details, quantity, images, product publication URL, etc. If there is a description in the "Information column" that supplements the product details, the member acknowledges that our company will place orders with priority given to the description. In addition, if we are unable to purchase the correct product due to an error, lack of information, or ambiguous expressions in the description of the product that the member notifies us, or if the product name and description in the "Contact us" column are Our company will not be held responsible if either party does not purchase the desired product due to discrepancies with the content.

Members must notify the Company before purchasing or bidding on products if any of the following apply. We are not responsible for any disadvantages or damages incurred by members due to purchases or bids made without prior notice, and if the scope of the damage extends to our company, the member shall not be liable to us. We will compensate for the damage.

If the product has a limited number of purchases

If you are required to contact the seller before purchasing or bidding

If contact or payment is required within 24 hours of purchase or successful bid

Members acknowledge that their purchase or bid for a product may be invalidated if any of the following apply. In addition, our company will not be held responsible for any disadvantages or damages that the member may suffer in this case, and if the scope of the damage extends to our company, the member will compensate our company for the damage. I assume that.

If we determine that the seller has a negative reputation for transactions, etc., and that there is a risk that normal transactions cannot be conducted with the seller, we will not transact with an ID whose transaction volume exceeds a certain number. Case

If the seller does not do business with an ID that has a history of cancellation due to the successful bidder's convenience

If the seller does not allow delivery as a delivery method for the product If the product is sold in a limited area and does not allow delivery to Tokyo

If there is a record of a member canceling a purchase or refusing to make a bid or purchase an item that has already been bid upon due to the member's convenience, etc. In addition, if the seller has established special transaction rules

If it becomes impossible to continue the transaction due to the seller's circumstances

If you are purchasing from a US shopping site that does not allow delivery to Oregon, US

Products containing lithium batteries or lithium-ion batteries may not be able to be shipped to some countries, so members should check the regulations of the destination country/region and email our customer service before making a purchase. We will contact you. We are not responsible for any incorrect purchases that occur due to non-contact or lack of regulatory confirmation.

Since lithium batteries cannot be shipped unless they are installed inside the product, the member acknowledges that the product may be opened for the purpose of verifying the actual product. If opening is not permitted, please include this in the pre-purchase email communication. In addition, the product may be returned due to the lithium battery not being installed inside the product itself, and the member will be responsible for paying for return shipping, repacking fees, re-shipping fees, and other costs.

>>Conditions for shipping lithium batteries by international mail https://www.post.japanpost.jp/int/use/restriction/restriction02.pdf

Digital codes such as download codes that can be exchanged in-game, web money, electronic tickets, electronic admission tickets, and other intangible products cannot be purchased from this site.

Please note that if you make a purchase by mistake, cancellation or refund will not be possible. In the event of a mistaken purchase, our company will notify the member of the product information by mail regardless of the payment method, so we cannot guarantee that the product will be delivered within the validity period set on the product.
*/Intangible products cannot be purchased on eBay.

Our company does not provide individual services for products that provide benefits for posting product reviews at the time of purchase.

If the Seller grants reward points for the purchase price of a product as part of a service provided by the Seller, the Member shall transfer the ownership of such points to the Company.

If you wish to use a coupon code issued by the seller to pay for the product, please enter the coupon code in the [Notice field] on our order screen. At that time, if you enter a coupon that is not in the form of a code, such as a discount ticket or points, it will be invalidated without notice to the member.

This service strictly prohibits the purchase of the following products containing valuables such as cash and precious metal products using Japan Post as a delivery method in general. If the package is detected at a post office, international post office, customs, etc., it will be returned to our distribution center.

Expenses and handling fees incurred when returning items shall be borne by the member.

Coins, banknotes Various bearer securities, traveller's checks, etc. Processed or unprocessed platinum, gold or silver, gems, jewelry, etc. *Purchasing is also prohibited on /eBay.

We do not ship adult products internationally. We only accept purchases made by adult members and shipped within Japan.

If one of our bidding IDs cannot be used continuously on the Yahoo! Auctions system, or if another member is using the same bidding ID for bidding, the service system may The bids will be automatically sorted so that the bids are made using the bidding ID.

In that case, the member acknowledges that even if the auction bids are made by the same seller on the same day, the items will be delivered in separate pieces by the seller.
Our bidding ID on eBay is one, and if multiple members bid on the same item, the highest bid will take priority.

Shipping of alcoholic beverages to Japan or the United States is prohibited regardless of alcohol content. Alcoholic beverages with an alcohol content of over 70% are classified as highly volatile hazardous substances and cannot be purchased. However, due to the regulations of the importing country, customs clearance may not be possible even if the temperature is less than 70 degrees, so members must be sure to check the regulations of the destination country before ordering alcoholic beverages.

*/eBay does not sell alcoholic beverages.

Article 10: (Payment of service usage fee)

The payment method for usage fees for this service is as follows.

PayPal Bank transfer Alipay If a member purchases a product using this service, the member shall pay the following usage fees to the Company within the respective prescribed dates. Please note that we may change the amount or rate of fees and charges at any time without prior notice.

[Claim 1] ~ When purchasing the product ・Product price [Claim 2] ~ When shipping the product ・Domestic shipping fee (from the seller to our distribution center)

・Fees

・Payment fee

・Overseas shipping

*If you use Japan Post (EMS, international parcel) to ship cargo with a total value of more than 200,000 yen, you will be charged a customs fee of 2,800 yen, which must be paid to Japan Post. I will do it.

・Other expenses (as necessary)

In addition to the fees you pay us above, you may be responsible for customs duties in the destination country or region.
If we are unable to confirm payment from a member within the specified deadline, we may forcibly settle the required amount from the member's deposit.

Even if a member's membership is suspended or canceled due to the application of Article 5 of the Terms of Use, the payment of costs and procedures incurred until the purchased product reaches the delivery address shall be fulfilled based on the sales contract. shall be obligated to do so.

If the payment method to the seller is only "convenience store payment" or "postal transfer", a special processing fee of 1,000 yen will be charged in addition to the payment fee at the convenience store or post office. Additionally, if only a convenience store is designated to receive the item, a special processing fee of 1,000 yen will be charged.

Please note that "convenience store payment" and "postal money transfer" cannot be used for purchases from sites in the United States.

When making a successful purchase at auction, you will be able to pay the domestic shipping fee and transfer fee in one lump sum only if all of the following conditions are met.

・Successful bid with the same bid ID

・Same-day* winning bids from the same seller

・Seller's cooperation in bulk shipping *Yahoo Auctions! The "same day" on the day of successful bid shall be defined as the period from 18:00 to 17:59 the following day (Japan time).

However, even if the winning bids are from the same seller, if multiple winning bids are made over business hours, separate shipping will be required.

・Payment may be accepted. Shipping in bulk

・If a member wishes to make a payment, he or she is obligated to notify the Company once the successful bid for the first item has been finalized.

When making a bid or purchasing on eBay, you may only pay for domestic shipping in the United States in one lump sum if all of the conditions below are met.

・Bid or purchase multiple items from the same seller on the same day*

・Same purchase method

・Seller's cooperation in bulk shipping
* "Same day" on eBay refers to the period from 18:00 to 17:59 (Japan time) the following day. The payment deadline for "Claim 2" is within 30 days from the day after the "Claim 2" payment notification email sent after we have completed packaging the product.

If the payment is not completed within 30 days from the Bill 2 payment notification email, we may sell, dispose of, or otherwise dispose of the product at our discretion. The Company shall not be held responsible for any damage caused to members as a result of this measure.

If you purchase the wrong product due to clear negligence on our part, we will refund the amount received under "Claim 1" and "Claim 2."

Due to exchange rate fluctuations at the time of the refund, our company will issue a refund regarding the reduction in the refund amount for each amount of "Claim 1" and "Claim 2" paid by credit card, PayPal, or credit card, PayPal, or Alipay. assumes no responsibility.

Additionally, the member acknowledges that the various fees that occur when making a refund are not paid to the Company, and therefore the Company has no involvement whatsoever.

Regardless of the reason, if a member wishes to dispose of all or part of the product, the member shall separately pay the disposal fee determined by our company and various expenses incurred during disposal.

In addition, if the removal or disposal is carried out after the product has been packaged, the member shall acknowledge in advance that an additional repacking fee will be incurred.

If the member wishes to change the delivery after completing the delivery specification, the member shall separately pay the repacking fee. Please note that depending on the situation, members may not be able to make changes to their delivery designation.

Even if a member's membership is suspended or canceled due to the application of Article 5 of the Terms of Use, the member shall pay the costs and procedures incurred until the purchased product reaches the delivery address based on the contract. shall be obligated to do so.

Payment details, receipts, etc. issued by sellers will not be provided to members and will be held by our company as evidence. Additionally, our company will not accept requests for separate receipts.

Article 11: (Packing/Delivery)

We receive all products at our distribution center. The overseas shipping method for this service is as follows.
Shipping from Japan

・EMS (International Express Mail)

・DHL

・Airmail

・SAL flight (economy flight)

・Sea mail

・FedEx

・UPS

Shipping from USA

・FedEx

Members must complete the "Delivery Designation" procedure to determine the group of products (hereinafter referred to as the "Delivery Group") that they wish to receive in the same package within 45 days of receiving the product arrival notification from our company. shall not occur. If the products arrive in the same package from the same seller, it is not possible to specify delivery in separate delivery groups.

If the "Delivery Designation" is not completed within 45 days from the notification of product arrival from our company, or if the payment is not completed within 30 days after the "Claim 2" payment notification email is sent, we will, at our discretion, You may sell, dispose of, or otherwise dispose of such products at your discretion. The Company shall not be held responsible for any damage caused to members as a result of this measure.

In the event that an item prohibited for overseas shipping as stipulated in Article 13 of the Terms of Use is successfully bid for and purchased due to a member's violation of the Terms of Use or negligence, and the item arrives at our distribution center, the obligation to provide this service will be terminated, and our company will, at our discretion, You may sell, dispose of, or otherwise dispose of such products at your discretion. The Company shall not be held responsible for any damage caused to members as a result of this measure.

If you select PayPal as your payment method, we will not be able to deliver to countries or regions other than those specified on the PayPal system at the time of purchase payment.

Regardless of the payment method, if the delivery address of the purchased item is within Japan, the member agrees that the following "domestic service fee" will be additionally incurred.

・Domestic service fee = 10% of the total amount of (total amount of bill 1) and (total amount of bill 2 excluding fees) *Applicable only to products purchased on the Music Day site.

Members shall follow our company's regulations regarding product packaging methods and selection of packaging materials, etc., and shall not be able to convey individual requests for each product.

Changes in the amounts listed on shipping documents shipped from Japan

・Deletion is not possible due to the provisions of Japanese domestic law.

Changes in the amounts listed on shipping documents shipped from the United States

- Deletion is not possible due to U.S. domestic law.

Even if you wish to ship together, if the weight or size of the product exceeds the limits set by each shipping company specified for delivery, we will split the packaging into multiple packages.

The delivery services of FedEx and DHL that we provide are not covered by the Money Back Guarantee, which allows us to accept claims and receive compensation for delivery delays. In the unlikely event that the value of the product decreases or is lost due to a delay in delivery, we, FedEx, or DHL will not be liable for any compensation.

Car bumpers and other large items are eligible for FedEx shipments only as oversized shipments. For eBay, shipping methods may be limited.

Packaging for products that meet any of the conditions below will be ordered from an external specialist (outsourced packaging), and members will be responsible for separately paying the actual costs.

・Products with a weight of 50 kg or more

・Products weighing more than 30kg and weighing more than 300,000 yen In addition to "prohibited items," "junk items," and "products shipped without tracking service in small packaging," any of the following conditions apply. Products that fall under this category and are considered "special products" by our company are not covered by compensation. Furthermore, "special products" cannot be bundled with other products.

・Products whose weight is 30 kg or more and less than 50 kg and less than 300,000 yen

・Products whose longest side is 150cm or more

・Products with special shapes

Article 12 (Cancellation, Return, and Exchange of Products)

Members shall use this service only if they agree to the provisions of this article regarding product cancellation, returns, exchanges, complaints, etc., and our company assumes that by using this service, the member has agreed to this article. It is considered as

[Cancellation] Unless requested by the seller, cancellations cannot be made due to the member's convenience after the auction bid or after the product purchase request has been completed.

Only if there are unavoidable circumstances that meet our screening criteria and the seller's consent has been obtained, we may exceptionally accept cancellations after the purchase request has been completed, with the following additional charges being requested.

However, in that case, the member acknowledges that there is no guarantee that approval for cancellation will be obtained from the seller.

Negotiation fee with the seller is 30% of the successful bid amount or purchase amount (minimum limit is 2,000 yen) *The minimum cancellation fee for /eBay is 20.00 USD.

If you receive a separate special charge such as a penalty fee upon cancellation, the full amount will be charged

As a penalty due to cancellation, if the transaction between our company and the seller is suspended or canceled, the estimated lost profit amount calculated from past results

[Returns, exchanges, complaints, etc.] (including damaged, defective, and missing items)

Returns, exchanges, and complaints regarding products will only be accepted within 7 days after the product arrives at the shipping address.

If we check our screening criteria and confirm that the reason for the return or exchange is not attributable to us or the member, we will negotiate with the seller for a return or exchange.

However, if there is a statement such as "No returns/exchanges/no claims/no returns" on the product page, seller's introduction page, transaction terms explanation page, or other pages managed by the seller, the return or exchange will not be accepted. We shall not be obligated to engage in negotiations.

In addition, even if there is no mention, returns or exchanges may be refused due to a difference of opinion with the seller. We will not request renegotiation for products that have been rejected once.

Therefore, members must check all pages managed by the seller to see if purchase conditions for the applicable product are stated before purchasing the product.

After receiving the product, the member shall not directly request a refund or refusal of payment for the use of this service to the payment agency or credit card company for reasons attributable to the member's convenience that are not the fault of the seller or our company. will do.

[Counterfeit] Even if there is any doubt about the authenticity of the product, we will handle it in the same way as for [returns, exchanges, complaints, etc.].

Even if the product page managed by the seller specifies information that identifies the product, such as the official product name or product number, or even if the product is stated in writing as being genuine, the member may You acknowledge that there is no guarantee that the product is genuine and that there is a risk that the product is a counterfeit.

Even if a member raises doubts about the authenticity of a product, our company will not be obligated to assess the authenticity of the product or collect information for that purpose.

Furthermore, our company shall not be liable for any damages incurred by members as a result of the actions set forth in this section or doubts regarding the authenticity of products.

Article 13 (Prohibited Items)

Onyo Day Music Day is aware that the goods specified in this article, or products that contain them as constituent materials or ingredients, are designated as prohibited goods whose export is prohibited or regulated under Japanese laws and regulations. If you use international shipping that specifies an address outside of Japan, bidding on or purchasing such export-prohibited items is strictly prohibited. In addition, some of the goods specified in this article include those whose sale or purchase is prohibited even within Japan, and in the event that a member bids on or purchases any of these prohibited export or sale items, the transaction shall be immediately terminated. The Company shall not be held responsible for any disadvantages or damages incurred by the Member due to suspension, and if the scope of the damage extends to the Company, the Member shall compensate the Company for such damage. You agree to do so.

/eBay is unable to ship the products specified in this article, or products that contain them as constituent materials or components, as they are designated as prohibited products whose export is prohibited or regulated under U.S. law. If you use international shipping to a first address outside the United States, bidding on or purchasing such prohibited export items is strictly prohibited. In addition, some of the items specified in this article include items whose sale or purchase is prohibited even within the United States, and if a member bids on or purchases any of these prohibited export items or prohibited items, the transaction must be immediately terminated. The Company shall not be held responsible for any disadvantages or damages incurred by the Member due to suspension, and if the scope of the damage extends to the Company, the Member shall compensate the Company for such damage. You agree to do so.

Our company may display an alert message on the screen of products that are likely to be export-prohibited or regulated items, and may restrict bidding and purchasing.

Members acknowledge in advance that there is a high possibility that products for which an alert message is displayed will no longer be eligible for compensation.

Even products for which no alert message is displayed may be determined to be export-prohibited or regulated items after purchase, so members should always check the regulations of the country in question before placing an order. Even if you purchase a product for which an alert message was not displayed and the product cannot be shipped overseas, we will not be held responsible in any way.

We do not check the export and import regulations for each destination country. If a member uses international shipping, the member is obligated to check the regulations of the destination country/region before purchasing the product. We are not responsible for any damage caused by members purchasing prohibited products, and we do not accept cancellations, returns, or refunds of purchases. Please note that some Music Day products may be able to be delivered to addresses within Japan, and if a member wishes to have them delivered to an address within Japan, the product they wish to purchase must be approved for delivery within Japan. It is your responsibility to confirm that the product is a certified product, and then specify an address within Japan when specifying delivery.

In the event that export-prohibited or regulated products are discovered after they have been shipped, the member will be responsible for paying all costs incurred in processing according to the delivery company's regulations. Similarly, if an accident or the like occurs due to the product during transportation of the product, or if damage is caused to a third party, the member shall bear the legal responsibility and liability for compensation for the damage.

If we dispose of a product that cannot be exported or its accessories in order to eliminate danger, etc., we will charge a disposal fee determined by our company and various expenses incurred during disposal. In addition, if the removal and disposal is carried out after the product has been packaged, an additional repacking fee may be charged.

■Prohibited items whose export is prohibited or regulated under Japanese laws

Products for adults and obscene materials Child pornography Diamonds (raw and processed) Counterfeit currency Postage stamps and stamps Official documents National treasures Important cultural properties Important works of art Pirated CDs, DVDs, and software Items of unknown origin Lottery tickets Cash Gift certificates Food and drink tickets Air spray High-pressure gas Gas (gas cylinders, cassettes) Gas lighters Portable oxygen inhaler Liquid gas Helium gas Freon gas Nitrogen/liquid nitrogen Small oxygen generator Oxygen cylinder (Aqualung) Spray cans (hair spray, deodorant spray, (lacquer spray, Air Salonpas, etc.) Highly concentrated oxygen fillers Camping gas products (portable gas stoves, etc.) Fire extinguishers Flammable substances/liquids Table tennis balls Fuel (gasoline, kerosene) Matches Oil lighters Paint cans Perfume Nail polish/nail polish remover Alcohol Thinner Fire starters Edible oil Products with signs that indicate that open flames are strictly prohibited or similar examples: Sunscreen, shampoo, adhesives Adhesives (disposal fees may apply if they are included in hobby products such as figures, toys, or false eyelash sets) Including living things (animals, insects, plants) Items with soil attached Bonsai and other ornamental plants Live food Meat products Pet food Raw milk, eggs Items that require frozen or refrigerated storage Fruits and vegetables Plants Specimens of insects, etc. Taxidermy Alcoholic beverages with an alcohol content of over 70% (However, depending on the regulations of the importing country, it may not be possible to clear customs even if the alcohol content is less than 70%). ) Fauna and flora, ivory, tortoiseshell, fur, crocodile skin, snake skin, lizard skin, etc. whose export is regulated under the Washington Convention Air guns Model guns Imitation swords Swords ; Batteries Rechargeable batteries Lead-acid batteries Nickel metal hydride batteries Lithium batteries (excluding some countries) Lithium ion batteries (excluding some countries) Lithium batteries, lithium ion batteries Products containing (excluding some countries) Magnets, magnets Generators/engines Explosive products (fireworks, crackers, firecrackers and ammunition) Suspensions/shock absorbers Fuel/oil fillers Products that have experienced or may have experienced this (including used and new products) Air conditioners Car airbags Steering wheels with airbags Intended for filling fuel/oil Products including containers, cans, gasoline tanks, carburetors, etc. (including used and new) Seatbelt pretensioners Vehicles (automobiles, motorcycles, motorized bicycles, devices that allow air to be removed from tire tubes) Harmful drugs Psychotropic drugs Illegal drug inhalation devices Anesthesia and related drugs Poisonous, deleterious and harmful substances Insecticides Tobacco Insects Pesticides Organic solvents Corrosive substances Mercury (batteries containing mercury, thermometers, blood pressure monitors, barometers, etc.) Chloroform Bleach Peroxides/oxidizing agents Charcoal ; Dry ice Asbestos, asbestos Uranium Plutonium Thorium Nuclear waste Radioactive materials Sodium hydroxide Barium carbonate Formalin/formaldehyde Toner cartridge for printers Ink, printer ink (Customs clearance documents may be required for shipping, and some documents may not be created by us. ) Other prohibited items (please check by yourself before ordering) Pharmaceuticals and medical devices that require sales qualification in Japan (including contact lenses, fashion colored contact lenses, massages) equipment, hearing aids) Conditions for shipping lithium batteries by international mail ■Prohibited items whose export is prohibited under U.S. laws *In addition to "prohibited items whose export is prohibited or regulated under Japanese laws," the following are also prohibited items. Muscle building agents (steroids) Easter chocolate eggs manufactured by Kinder Surprise Medical equipment, prescription equipment, veterinary equipment, dental equipment CBD oil, cannabidiol, CBD products Narcotics, illegal drugs, marijuana Military and law enforcement products (e.g. handcuffs, uniforms, protective clothing, helmets) Gambling products (e.g. slot machines, roulette machines) electronic export licenseProducts that require (e.g. sharkskin wallets, mink wool coats)

Article 14: (Prohibited matters)

When using this service, our company prohibits members from engaging in the following acts or acts that are likely to occur, and members are obligated to strictly abide by the following. Acts of purchasing products that are prohibited by the terms of use

Fraudulent acts in collusion with sellers

Acts of using a credit card that is forged, altered, invalid, or whose authorization number cannot be confirmed Act of using this service for other fraudulent purposes

Acts that violate the terms of use or public order and morals

Acts that infringe on the rights of our company, sellers, or third parties, or acts that defame the reputation

Acts of directly making inquiries, negotiations, complaints, requests for returns or refunds, requests for exchanges or repairs to the seller

Act of requesting a refund directly from the payment agency or credit card company after making a purchase request

Acts that constitute or may constitute a crime

Acts that violate Japanese laws, local laws of the member's area of residence, international laws, etc.

The act of purchasing a product without providing a separate certificate, etc. for pick-up

The act of purchasing goods for military use

Acts that intentionally interfere with the operation of the site operated by our company, this service, or the seller

Unreasonable demands that exceed our responsibilities or legal responsibilities as stipulated in the Terms of Use, etc.

Acts that cause trouble or discomfort to other members of this service, sellers, and other third parties

Act of reporting false information

Acts of writing or sending harmful programs or emails

Acts of illegally invading our server or other computers

Other acts that are prohibited by our company in accordance with each item

In addition, members shall not use a third party to perform the acts listed in each item.

Please note that our company will not be held responsible for any damage caused by violation of this prohibition.

Article 15: (Disclaimer due to inability to provide services)

Even after consent has been given to proxy purchase of products, our company shall be exempted from the obligation to provide this service to members if the following events are confirmed or suspected to occur: Please note that our company will not be held responsible for any damage caused to members as a result of this measure.

If the product purchased by the member is later found to be a product stipulated in Article 13 of the Terms of Use or a product equivalent thereto If the product purchased by the member is extremely difficult to obtain

If there is an obvious misrepresentation in the information about the product purchased by the member due to the seller's negligence or accident, or a linkage error with our system, and the fluctuation is significant compared to the general market price.

If the seller does not deliver the product to us for any reason

If the member does not make the payment necessary to use this service by the specified date

If the product is disposed of by customs, etc.

If the member does not receive the product

If the shipping address is unknown or the member's location cannot be confirmed

If you are unable to contact a member

If a member violates the terms of use, etc.

Article 16: (Disclaimer of non-warranty)

Our company does not make any guarantees regarding the following items, and members shall use this service with their consent. Therefore, our company shall be exempted from any liability to members or any other third party for damages caused by the following items.

We do not guarantee that you will be able to purchase the products requested by members.

We do not guarantee that the seller will not deliver to us products that are different from what you ordered.

We do not guarantee the accuracy, timeliness, or legality of product information or information about sellers posted on this site. (The same applies to the notations and expressions displayed when using the translation function.)

We do not guarantee that purchased products can be exported from Japan or the United States, or imported into the destination country/region.

We do not guarantee that we will be able to avoid interruptions, delays, suspensions, data loss, etc. of this service due to network system failures, whether due to accidents or disasters, electronic attacks such as unauthorized access, or failures in coordination with third-party services. not.

We do not guarantee that access to this site or e-mail sent from our server or domain name will be free of harmful virus programs.

Article 17: (Suspension and Termination of Service)

In order to provide better services, we may use some parts of the Service or Changes, modifications, or abolition of all functions may be made with interruption or suspension of this service. Please note that our company assumes no responsibility for any damage that may occur in this case.

Article 18: (Changes and abolition of service content)

Our company may change or abolish part or all of the content of this service at any time without prior notice.

Our company assumes no responsibility for any damage to members that may occur due to changes or abolitions.

Article 19 (Exclusion of anti-social forces)

Members declare that they do not fall under any of the following items as of the date of conclusion of the contract, and promise that they will not fall under any of the following in the future.

Gangster

Gang member

Associate member of an organized crime group

Organized crime groups

A racketeering racketeering group, a group of thugs or a special intelligence violent group claiming to be a social movement, etc.

A person who has a social or economic relationship with a person listed in items 1 to 5 of this section

Other persons pursuant to the preceding items

Members shall undertake not to engage in any of the following acts either themselves or through the use of a third party.

Violent demands Unreasonable demands beyond legal responsibility

In relation to transactions, acts that damage the credibility of the other party or interfere with business by using fraudulent means or force Any other acts similar to the preceding items

The Company shall ensure that a member falls under any of the items in Paragraph 1, or has acted in any of the preceding Paragraphs, or has made a false declaration regarding representations and commitments based on the provisions of Paragraph 1. If it is found, we may refuse to provide this service to the member in accordance with Article 14 of these Terms.

Article 20: (Governing law and agreed jurisdiction)

The Terms of Use shall be governed by and interpreted in accordance with the laws of Japan. It shall not be affected in any way by the interpretation of foreign laws.

In the event that a dispute arises regarding the Terms of Use, etc., the Tokyo District Court or Tokyo Summary Court shall have the exclusive jurisdiction of the first instance.